This and next week, the social robot PEPPER is working in the field. It welcomes visitors to the Merkur Insurance headquarters and answers questions on topics related to the Merkur Campus.
This field test provides important data on whether a robot is accepted by customers as an information interface and initial contact. The content was provided by Merkur Insurance, the technical implementation on Pepper was done by Thomas Orgel from our research group Connected Computing at JOANNEUM RESEARCH DIGITAL.
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