DIGITAL

Our social robot PEPPER is in the field

PEPPER currently welcomes visitors to the Merkur Insurance headquarters and collects valuable data on interaction with people.

Thomas Orgel from the Connecting Computing research group at JOANNEUM RESEARCH DIGITAL prepares the social robot PEPPER for its deployment at Merkur Insurance Company.
Credit: Merkur Insurance/Harald Neubauer, Thomas Orgel from the Connecting Computing research group at JOANNEUM RESEARCH DIGITAL prepares the social robot PEPPER for its deployment at Merkur Insurance Company.

 

This and next week, the social robot PEPPER is working in the field. It welcomes visitors to the Merkur Insurance headquarters and answers questions on topics related to the Merkur Campus.

This field test provides important data on whether a robot is accepted by customers as an information interface and initial contact. The content was provided by Merkur Insurance, the technical implementation on Pepper was done by Thomas Orgel from our research group Connected Computing at JOANNEUM RESEARCH DIGITAL.

 

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