The smart solution to staff shortages in the hotel and catering industry
Robot assists in service, Photo: JOANNEUM RESEARCH/Bergmann
The staff shortage in tourism is a major challenge. Many accommodation providers and restaurants in Austria are affected by this - fewer service staff, longer waiting times and often restricted opening hours are the result. The HotelRob initiative offers innovative solutions here: Service robots can take over simple and repetitive tasks to relieve your team and increase the quality of your service at the same time. Depending on requirements and preferences, robotic solutions can be used either in the foreground with direct guest contact or discreetly in the background - always with the aim of relieving staff and optimising service for guests.
How can HotelRob help you?
HotelRob supports your staff with everyday tasks such as serving food and drinks, room service delivery or even operating a robotic bar. Automation increases the effectiveness of processes through the use of digital technologies and service robots. This leaves your team more time to focus on the important things: looking after your guests and creating an unforgettable experience.
Why robotics in the hospitality industry?
While some businesses are already relying on modern solutions, the potential of robotics in Austria's tourism industry is far from exhausted. With the HotelRob initiative, we make the introduction of service robots for your hotel or restaurant simple, efficient and economical. Our solutions are versatile and can be flexibly adapted to your individual needs - whether you are a small family business, a large hotel or a catering establishment.
Advantages at a glance:
Customised solutions for your business
HotelRob is currently in the application-oriented development phase and offers customised solutions that are specifically tailored to the needs of your business. The options presented are part of an ongoing development and serve to test new approaches in the field of service robotics. Each HotelRob system is customised to the needs of your business. It is therefore not a ready-made standard product, but a customised solution that fits your hotel or restaurant perfectly. Ideas and implementation potential can be analysed and collected as part of low-cost idea workshops and feasibility studies without directly interfering with existing processes. This enables a low-threshold initial introduction to robotics and digitalisation.
If you are interested or would like to find out more, we look forward to receiving your inquiry - together we will find the ideal robot solution for your business!
Feasibility of automation tasks: Our analysis makes it possible
Further training for professionals who want to deepen their knowledge of robotics topics
Consulting for the safe implementation of robot applications in a production line.
Prototyping and Testing under Real Conditions at the ROBOTICS Solution Center
Safety assessments for the safe use of your robot application.
We develop innovative, efficient and cost-effective solutions for flexible production.
Practical testing of automation concepts in the ROBOTICS Solution Center
Consulting for the implementation of collaborative and mobile robotics as well as sensor technology
Collaborative Cooperation in Funding Projects and Preparation of Research Grant Proposals
Individual solutions for securely networked industrial plants and robotic systems.
JOANNEUM RESEARCH provides innovation and technology services in the field of applied research. As a research company working on behalf of various federal provinces and regions in Austria, our expertise shapes the development of our modern society and economy – sustainably, and always with a focus on people. As a multidisciplinary team working in a flexible set-up that fosters innovation, we always live up to the highest social and scientific standards.