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User Experience Sustainability Assessment

Assessment of products and services focused on user experience and sustainability

Frau präsentiert auf einem Flipchart, dahinter sitzen zwei Frauen und zwei Männer, die aufmerksam zuhören. Auf dem Tisch sind zwei Laptops und Wasserkrüge mit Gläsern.

Credit: JOANNEUM RESEARCH/Bergmann

We assess your product or service with a focus on customer satisfaction, customer experience and sustainability. Customer demand for sustainable products and services is growing rapidly, and awareness of the value of positive experiences is on the rise. At the same time, a user’s experience is closely tied to the product’s environmental impacts.

We systematically analyse user experience and sustainability, generating sound research-based answers to the core questions posed by the User Experience Sustainability Assessment (UXSA):

  • How is the product perceived?
  • Who uses it?
  • How is it used?
  • How long will it be used?
  • What happens after the use phase?

 

 

We give you an in-depth understanding of

  • the user experience for your product
  • environmental impacts of product use under real-life conditions
  • effective ways of boosting sustainability in the product life cycle

 

 

Contact us today to arrange an appointment for an initial consultation, with no obligation on your part.

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